phpearlcom Privacy Policy

1. Information We Collect

phpearlcom collects personal information in two main ways: information you provide directly, and information that is automatically generated when you use the platform.

Information you provide directly:

• Full legal name, date of birth, and nationality (collected at registration)
• Contact information — email address and mobile number
• Government-issued identification documents submitted during KYC verification (such as a passport, driver's licence, or national ID)
• Proof of address documentation where required for verification
• Payment details — account names and references associated with your GCash, Maya, or bank transfer transactions (we do not store full bank account numbers or e-wallet PINs)
• Communications you send to our support team, including support chat logs and email correspondence

Information collected automatically:

• Device information — device type, operating system, and browser type
• IP address and approximate geographic location
• Session activity — pages visited, games played, time spent on the platform, and bet and transaction history
• Log data generated by your use of the platform
• Cookie and similar tracking data (see Section 7 for details)

2. How We Use Your Information

phpearlcom uses the personal data it collects for specific, legitimate purposes directly connected to operating the platform and serving registered players in the Philippines. We do not use your data for purposes unrelated to these functions.

We do not use your personal data for automated decision-making that produces legal effects or similarly significant outcomes without human review.

3. Sharing Your Information

phpearlcom does not sell your personal data to third parties. We share personal information only where necessary to operate the platform or where required by law.

• Payment processors: Transaction references and account verification data are shared with the payment channel providers used to process your deposits and withdrawals. These providers operate under their own privacy and security obligations.
• Identity verification services: KYC documentation may be processed through third-party identity verification platforms to validate government-issued IDs and confirm your identity.
• Customer support tools: Support communications may be handled through third-party platforms used to manage our support queue. These tools are bound by data processing agreements.
• Legal authorities: We may disclose personal data where required to comply with a legal obligation, court order, or lawful request from a competent authority.
• Business transfers: In the event of a corporate restructuring, merger, or acquisition, personal data may be transferred as part of the platform's assets. You would be notified of any such transfer.

All third-party service providers who process data on behalf of phpearlcom are required to maintain appropriate security measures and to use your data only for the specific purposes for which it was shared.

4. Data Security

phpearlcom takes the security of your personal data seriously. We implement technical and organisational measures appropriate to the nature and sensitivity of the data we hold.

• All data transmitted between your device and phpearlcom is protected using SSL (Secure Sockets Layer) encryption
• Account access is protected by password requirements and OTP (one-time password) verification sent to your registered mobile number
• Sensitive account and payment data is stored in secured systems with access limited to authorised personnel only
• KYC documentation is stored in encrypted form and subject to strict internal access controls
• Platform security is regularly reviewed to identify and address potential vulnerabilities

5. Data Retention

phpearlcom retains personal data for as long as your account remains active and for a defined period after account closure. Retention periods are determined by the type of data and the reason it was collected.

• Account information and transaction records are retained for a minimum of five years following account closure to meet standard compliance and record-keeping obligations
• KYC and identity verification documents are retained for the same compliance period
• Support communications are retained for a shorter operational period and then deleted
• Session logs and usage data used for platform performance analysis are retained in anonymised or aggregated form after a defined period

After the applicable retention period, personal data is securely deleted or anonymised. You may request early deletion of certain categories of data — see Section 6 for how to submit such a request.

6. Your Rights Over Your Data

As a registered player on phpearlcom, you have rights over your personal data. To exercise any of the following rights, contact our support team at [email protected] with a clear description of your request. We will respond within a reasonable timeframe.

• Right to access: Request a copy of the personal data phpearlcom holds about you
• Right to correction: Request correction of inaccurate or outdated personal information in your account
• Right to deletion: Request deletion of your personal data, subject to any legal retention obligations that require us to keep certain records
• Right to restrict processing: Request that we limit how we use your data in certain circumstances
• Right to object: Object to the use of your data for direct marketing or profiling purposes

Note that some requests — particularly data deletion — may require account closure, as we cannot maintain an active account without the minimum data needed to identify and verify the account holder.

7. Cookies & Tracking

phpearlcom uses cookies and similar technologies on its website and platform. Cookies are small data files stored on your device that help the platform function properly, remember your preferences, and understand how you use the platform.

• Essential cookies: Required for the platform to function — these cannot be disabled and include session management and security cookies
• Functional cookies: Remember your preferences such as language settings and login state
• Analytics cookies: Help us understand how players use the platform so we can improve it — data collected through these cookies is used in aggregated, non-personally-identifiable form

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect the platform's ability to function properly. Disabling analytics cookies will not affect your ability to play games or access your account.

8. Children & Age Requirements

phpearlcom is strictly for players aged 21 years and older. We do not knowingly collect personal data from individuals under 21. If you believe a person under the age of 21 has registered an account on phpearlcom, contact us immediately at [email protected] so the account can be reviewed and closed.

Age verification is a required part of our KYC process. Accounts that cannot confirm the player is 21 or older will be suspended pending verification.

9. Updates to This Privacy Policy

phpearlcom may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. For significant changes that affect how we use your data, we will make reasonable efforts to notify registered players through their registered contact details.

Continued use of phpearlcom after a policy update constitutes acceptance of the revised Privacy Policy. If you disagree with any update, you may request account closure by contacting our support team.

For any questions about this Privacy Policy or how phpearlcom handles your personal data, contact us at [email protected].